Signals the PSFK Trends Intelligence system has tracked over the last 90 days that indicate (despite our connected times) that retailers are using the physical store as a key service differentiator and community engagement platform
From connecting with the right people, to feeling seen and understood, in-person commerce won't ever die out. Its just a matter of how well you can serve your people and help them feel and embody the identity they want to be in
Well, it's all about customer experience — especially in luxury
From connecting with the right people, to feeling seen and understood, in-person commerce won't ever die out. Its just a matter of how well you can serve your people and help them feel and embody the identity they want to be in